Connect the store
Install the free Cryologix Shopify app and assign us as your fulfilment location. There is nothing to export and no middleware to maintain.
Shopify fulfilment from a 3PL invested in your growth
As your Shopify store grows, your dedicated team refines how every order is picked, packed and shipped, keeping fulfilment aligned with your brand and operations.
Native Shopify integration Free Shopify app Same-day dispatch before 2pm AEST Free migration from your current 3PL
Tell us about your Shopify store
Share your volumes, SKUs and current setup.
Why choose Cryologix?
2pm AEST
Same-day dispatch cutoff, weekdays
99.9%
Order accuracy target
99%
Dispatch compliance target
Live
Order and stock sync with Shopify
10%
Order credit if we miss the dispatch cut-off
Up to 60%
Off shipping vs standard carrier rates
Doing what other 3PLs can't.
Multiple workflows, one operation
DTC, wholesale, bundles and kitting managed together without forcing your account into a standard fulfilment model.
Built around your workflows
Wholesale, kitting, bundles and custom packing rules built to your spec.
Direct operational ownership
The team on your account knows the detail and fixes issues fast.
What happens after a customer pays
Six steps, and you can watch each one happen per order in the dashboard.
1
Connect the store
Install the free Cryologix Shopify app and assign us as your fulfilment location. There is nothing to export and no middleware to maintain.
2
Orders arrive as pick work
A paid order lands in the warehouse queue with its line items the moment it is placed, through Shopify's own fulfilment integration.
3
Picked with a scan at every step
Each item is scanned against the order, so a wrong item is caught in the aisle before it reaches the bench.
4
Packed and photographed
Packed to your spec, photographed at the bench, then labelled for the carrier chosen for that destination. Orders in before 2pm AEST leave the same day.
5
Tracking writes back
The tracking number is written to the Shopify order at dispatch, so your normal shipping notification goes to the customer without anyone touching it.
6
Stock counts update
Receipts, picks and returns adjust your Shopify inventory as they happen, so the store sells what is actually on the shelf.
For the store-side detail, read the guide to Shopify 3PL integration in Australia, or the onboarding sequence on how it works.
Your Shopify orders arrive on the floor as scanned pick work.
Packed to your spec and photographed before the parcel closes.
Watch every order move
Clients log into the same system the floor works in. This is the Overview screen, with sample data; orders, stock, inbounds, returns and billing have their own views.
Sample dataHover or tap an area to explore the dashboard.
Exceptions, bundles and split orders
Most of a 3PL's value shows in the orders that go wrong. This is the actual system behaviour for the three cases Shopify brands ask about first.
Short stock
An order that lands without enough stock is held and flagged as an exception, with the missing items listed against it. When the inbound arrives, the hold releases and the order moves to picking. The hold and its reason show in your dashboard the whole time.
Bundles
Bundle SKUs are recognised, and the floor picks the components for each bundle order. Component stock is tracked separately, so a bundle stops selling when any part of it runs out.
Split and partial orders
When part of an order has to ship separately, each part carries its own status and tracking number, and the Shopify order reflects both. Nothing is marked fulfilled until it has physically left.
Dispatched daily, tracked in real time
Every order is picked, packed and dispatched before the 2pm cutoff through Australia Post and partner carriers, Australia-wide, with tracking synced back to Shopify the moment it ships.
Who we support
Established Shopify stores, single or multi-SKU
Parcel-sized consumer products
Brands switching from another 3PL
Brands moving fulfilment out of house
Subscription and recurring order workflows
Selling to stockists alongside DTC? See wholesale fulfilment. Products with handling rules, like batch tracking, fragile glass or kits? See specialised fulfilment.
The right carrier for each order.
We hold accounts with Australia's major carriers and route each order to the best-fit service.
Cutover
Live in under a week, and we migrate you free.
Moving off your current 3PL costs you nothing on our side, and we plan the cutover with you before a single pallet moves.
Tell us about your Shopify store
Send your store's volumes, SKUs and current setup, or ask for a walkthrough of the warehouse and the live Shopify sync.
Tell us how your fulfilment works
Share your order mix, SKU count and any handling requirements. We will respond with a practical next step.